September 10th, 2024 - 11 Times Sq, New York, NY 10036
From 9:00 am to 6:00 pm EST
Including a networking happy hour starting at 4:00 pm EST
Vegan, gluten-free and vegetarian options for lunch.
Let’s grow together
Hosted by Microsoft and KMS Lighthouse, where we’ll explore the crucial role of Generative AI in Knowledge Management. In today’s rapidly evolving business landscape, harnessing the power of AI is not just an option; it’s a necessity. This event will focus on defeating the hallucination effect associated with Large Language Models (LLMs) and provide best practices for their effective implementation in enterprise organizations.
Learn from the best
CEO
KMS Lighthouse
Sagi is the President and CEO of KMS Lighthouse. In recent years, Sagi and his leadership team have evolved KMS Lighthouse into a worldwide recognized leader in the field of corporate software knowledge management. Sagi has had remarkable leadership success in his career, having started new enterprises and seen them become global giants. Sagi formerly worked as the vice president of Aman Group, where he launched the company’s activities into international markets around the world. He was previously with KMPG, where he managed the technical finance consulting unit. Sagi is a certified public accountant with an MBA from Israel’s College of Management Academic Studies, where he majored in the management of technical firms.
Chief Solution Architect
KMS Lighthouse
As Chief Solution Architect, Doron is responsible for leading the team covering the company’s interactions with partners globally, including live demonstrations of KMS Lighthouse’s knowledge-based platform. He also oversees the product demonstration environment for KMS Lighthouse and provides consulting advice for international customers from the Philippines to the UK, to the US and many places in between, on how to optimize their usage of the platform.
Doron has an MA in Land Economy from Cambridge University.
Sr. Partner Development Manager
Microsoft
Yianni Touliatos is a seasoned professional with over 20 years of global IT experience and an Executive MBA. Currently, he is a Senior Partner Development Manager at Microsoft. Yianni leverages his extensive expertise in cloud computing, Azure, and SaaS to drive co-selling opportunities, modernize and migrate ISV solutions, and publish transactable Marketplace solutions.
His leadership extends to discussions about Azure OpenAI Service and CoPilot possibilities, bringing innovation to the cloud ecosystem. Yianni’s career at Microsoft includes roles such as Regional Technology Director and Interim Azure Lead for Central Eastern Europe, where he demonstrated exceptional leadership and strategic direction across 33 countries.
Senior Director of Customer Care
Arbonne
With over 20 years of experience across various industries, Rolando Salinas excels in exceeding customer expectations and delivering value-added solutions. As Arbonne’s Senior Director of Customer Care, he focuses on driving growth, supporting business objectives, and optimizing people, processes, and technology. Rolando is adept at implementing process improvements, identifying opportunities, securing stakeholder buy-in, and launching revenue-generating and cost-saving programs. His leadership ensures a superior product experience and enhanced customer satisfaction globally.
Senior Director of Customer Service Centers
GE HealthCare
With over eight years of experience at GE HealthCare, Burg has been instrumental in providing strategic leadership and fostering a culture of exceptional service. He partners with service regions and digital leaders to enhance customer interactions and operational efficiencies, utilizing Lean and Six Sigma methodologies. Burg’s expertise in governance, change control, and integrating technology solutions will provide valuable insights into how AI and KM can drive innovation and improve customer service in healthcare.
Practical
This full-day event will provide valuable insights and hands-on learning opportunities with knowledge management professionals across a variety of sectors, helping you to better understand how to deploy knowledge management solutions that solve the toughest business problems.
Don’t miss out on this unique opportunity to share lessons learned with your peers, network with industry experts, and take the first step towards driving ROI for your company through effective knowledge management.
We hope to see you there!
Vegan, gluten-free and vegetarian options will be available for lunch.
Gathering & Breakfast
Welcome by KMS Lighthouse CEO Sagi Eliyahu
Microsoft Presentation and Roadmap
Solving for the Hallucination Effect Caused by LLMs
Lunch
Integration to Microsoft tools
Guest speaker | Arbonne
Azure OpenAI integration & Methodology
Building a Knowledge Management Business Case
Coffee Break
Guest speaker | GE HealthCare
Discussion, Summary, Q&A
Happy Hour
*All meals and the happy hour will be provided by Microsoft and KMS Lighthouse.