Where and when?
Tuesday, April 14th, 2026
Wayside Road Burlington, MA 01803
From 9.00am to 6.00pm EST
Including a networking happy hour starting at 4:00 pm CST
Vegan, gluten-free and vegetarian options for lunch.
Reserve your place
Let’s grow together
Join us for an exclusive live event
Hosted by Microsoft, KMS Lighthouse and CallMiner where we’ll explore the crucial role of Generative AI in Knowledge Management. In today’s rapidly evolving business landscape, harnessing the power of AI is not just an option; it’s a necessity. This event will focus on defeating the hallucination effect associated with Large Language Models (LLMs) and provide best practices for their effective implementation in enterprise organizations.
Learn from the best
Key speakers
Sagi
Eliyahu
CEO
KMS Lighthouse
Sagi is the President and CEO of KMS Lighthouse. In recent years, Sagi and his leadership team have evolved KMS Lighthouse into a worldwide recognized leader in the field of corporate software knowledge management. Sagi has had remarkable leadership success in his career, having started new enterprises and seen them become global giants. Sagi formerly worked as the vice president of Aman Group, where he launched the company’s activities into international markets around the world. He was previously with KMPG, where he managed the technical finance consulting unit. Sagi is a certified public accountant with an MBA from Israel’s College of Management Academic Studies, where he majored in the management of technical firms.
Doron
Gower
Chief Solution Architect
KMS Lighthouse
As Chief Solution Architect, Doron is responsible for leading the team covering the company’s interactions with partners globally, including live demonstrations of KMS Lighthouse’s knowledge-based platform. He also oversees the product demonstration environment for KMS Lighthouse and provides consulting advice for international customers from the Philippines to the UK, to the US and many places in between, on how to optimize their usage of the platform.
Doron has an MA in Land Economy from Cambridge University.
Lior
Lavid
Strategic Partnerships Development Manager
Microsoft
Denise
Winkfield
Learning Content Strategist
GFiber
Denise Winkfield is a Learning Content Strategist at GFiber, where she leads knowledge base strategy and manages a team of technical writers supporting customer support and sales. She recently partnered cross-functionally on GFiber’s successful transition to the KMS Lighthouse platform, guiding content migration and system alignment. With a focus on content governance, agent enablement, and user experience, Denise brings a strategic, people-first lens to knowledge management. At this event, she’ll share lessons learned from GFiber’s knowledge transformation journey.
Sriram
Ganapathy
Azure AI Global Black Belt Team
Microsoft
Sriram Ganapathy is part of Microsoft’s Azure AI Global Black Belt Team. With over 25 years in the IT industry, he leads high-performance teams focused on driving AI innovation and adoption across strategic enterprise accounts. Sriram specializes in AI and cloud solution sales, partner enablement, and executive engagement, helping customers unlock business value through Microsoft’s AI technologies. He is recognized for his people-first leadership and consistent excellence, serving as a trusted advisor to C-level stakeholders across the Americas.
Kelli
Pardo
Knowledge Base, Help Center and Announcement Manager
GFiber
Practical
A day full of value
This full-day event will provide valuable insights and hands-on learning opportunities with knowledge management professionals across a variety of sectors, helping you to better understand how to deploy knowledge management solutions that solve the toughest business problems.
Don’t miss out on this unique opportunity to share lessons learned with your peers, network with industry experts, and take the first step towards driving ROI for your company through effective knowledge management.
We hope to see you there!
Vegan, gluten-free and vegetarian options will be available for lunch.
Gathering & Breakfast
Welcome by KMS Lighthouse CEO Sagi Eliyahu
Microsoft Presentation and Roadmap
Solving for the Hallucination Effect Caused by LLMs
Lunch
CallMiner: AI Conversational Intelligence
Guest speaker | GFiber
Azure OpenAI integration & Methodology
Building a Knowledge Management Business Case
Coffee Break
Guest speaker | Payoneer
Discussion, Summary, Q&A
Happy Hour
*All refreshments will be provided by Microsoft and KMS Lighthouse
Watch the experience and the energy impact firsthand
Past Event in
New York
Past Event in
London
Thank you to our Partner
