1. Select the Features You Need
A cloud knowledge management platform will enable you to select only the features you need or want whether it’s sharing documents, multi-user collaboration in real-time, in addition to knowledge management. You can opt for a packaged solution or tailor your knowledge management system with functions that suit your operations. Both of these options come in cloud-based knowledge management software.
2. Customizing Knowledge Management Software Tools
Customization is another advantage to cloud-based knowledge management software, although it depends on the vendor as well. It is imperative to define your needs in advance and seek out the solution that can meet those needs. Working out customized features after implementation is possible; however, you will minimize disruptions by being prepared. In addition, you want to know the costs upfront for customization, what changes can your own team implement, and which changes must the vendor complete.
3. Knowing the Cost
In addition to the subscription costs of cloud-based knowledge management software, you need to consider other cost factors in your cost-benefit analysis. In most instances, a SaaS solution will beat an on-premise solution. Take into account the cost of software licenses, labor costs for an in-house IT team, hardware, and software in comparison to the subscription cost of a cloud-based knowledge system.
4. Decreasing Your Costs
One reason cloud-based solutions are increasing in popularity is their proven ability to decrease internal operating costs in addition to reducing the capital investments necessary to implement the same functions on-premise. This helps keep customer acquisition costs down as well.
5. Better Decision Making
Cloud-based solutions are more frequently updated, which improves the flow of information both vertically and horizontally. The improved information flow enables deeper insights and a more comprehensive overview for decision makers.
6. Ease of Access
An on-premise database can be accessed only from a fixed set of network sites. A cloud-based knowledge solution enables employees to access the data from anywhere. They can address urgent matters from any remote location.
7. Removes Redundancy
A cloud solution stores data systematically with version control. This minimizes duplicate information on the database. Your employees are more productive with accurate data without having to sort through redundant information.
