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I need knowledge management for my

Call Center
Cut call center holding times by 40%

Self Service
Empower your customers with 24/7 knowledge

Onboarding & Training
Cut onboarding and training times by up to 70%

Field Service
Reduce your field teams time-on-site by 60%

I need knowledge management for my

Call Center
Cut call center holding times by 40%

Self Service
Empower your customers with 24/7 knowledge

Onboarding & Training
Cut onboarding and training times by up to 70%

Field Service
Reduce your field teams time-on-site by 60%
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Lighthouse University

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Our Clients Shares Their Success Stories

Succinct 1 hour training to onboard all customer facing employees

Time savings gain of 60% for content management

Increased customer satisfaction scores by 15%

Operating in 60 service centers

Exceed ROI forecast by 150%

Implement in record timing across hundreds of branches

Minimize error rate exponentially

Serving millions of credit card holders

40% increase in patient satisfaction

Exceed ROI forecast by 150%

20% increase in citizen satisfaction

15% reduction in average time spent on customer call

Reduced customer call time by 15%

Reduced agent training time by 50%

Reduced agent training times by 50%

Reduce call time by 10 seconds

Increased employee productivity by 150%

Improved customer satisfaction scores by 150%

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