This Summit enabled us to drill down to the core challenges faced by organizations. The discussions covered digital transformation, training, chat bots and social media to improve customer experience.
As Gartner research has shown, 81% of marketers expect their companies to be competing mostly on the basis of CX, this is critical for success.
Special thanks to Lamont and Louise for making this Summit happen and all the partners making this such a successful event.
Feel free to reach out to our team for further discussion on the trends and how Lighthouse’s core technology helps organizations transform customer experience.
