We were proud to partner with Microsoft for an exclusive Knowledge and AI Conference at the Microsoft London Paddington Office, bringing together enterprise leaders for a morning of honest, forward-thinking conversations on what it really takes to make AI work in the real world.
The session featured three outstanding speakers who each brought a unique and valuable perspective to the room.
Emma Ledger from Microsoft brought to life what AI workforce transformation actually looks like on the ground, moving beyond the theory to show what leading organizations are doing right now. Erica Howard from Markerstudy Group offered a candid and grounded view of how the insurance industry is navigating AI adoption, sharing the challenges and wins that come with deploying AI in a highly regulated environment. Doron Gower from KMS Lighthouse demonstrated how knowledge and AI, combined, unlock real and measurable business impact — and why the knowledge foundation is what separates successful AI deployments from disappointing ones.
The engagement throughout the morning was exceptional. Thoughtful questions, meaningful discussions, and a room full of leaders who are taking this seriously.
One message came through loud and clear: AI is only as powerful as the knowledge behind it. The organizations that get that right will lead the next era of customer experience.
A genuine thank you to every attendee who gave us their morning. That energy and curiosity is exactly what makes events like this worth doing.
We look forward to continuing the conversation and building on the momentum from London.
