Dallas, USA, September 15, 2026 – KMS Lighthouse has been named one of KMWorld’s Trend-Setting Products of 2026, recognizing the company’s role in delivering governed, AI ready knowledge to the agents, virtual assistants and human advisors that organizations depend on every day.
Each year, KMWorld’s editors select products that are reshaping how organizations manage and apply knowledge. The 2026 list highlights solutions that go beyond incremental improvement to solve the problems customers are facing right now.
“Being named a Trend Setting Product of the Year reflects a fundamental change we have seen reshape our customers’ priorities over the past twelve months,” said Sagi Eliyahu, CEO of KMS Lighthouse. “AI has moved from answering questions to taking action. Agents resolve claims, complete transactions and close cases on their own. That raises the stakes on knowledge: an inaccurate answer used to mean a poor customer experience, but an agent acting on ungoverned content creates operational and regulatory risk. KMS Lighthouse gives organizations a single governed source of knowledge that serves AI agents, virtual assistants and human advisors from the same content, so whoever, or whatever, asks the question, the answer is consistent, current and traceable to its source.”
“Knowledge management products continue to evolve, mainly due to rapidly evolving AI based technologies that call for new, updated strategies and that match up with user expectations. This year’s KMWorld Trend Setting Products list identifies products that deliver actual results and highlights the ones that are truly innovative, transformative, and worth watching,” said Marydee Ojala, KMWorld’s Editor in Chief.
KMS Lighthouse scores every article continuously, surfacing content that is stale, thin or unused before it reaches an agent, and drafts improved versions automatically, publishing nothing without human approval. Customers use this foundation to deploy AI they can defend to their auditors as well as their customers, with KMS Lighthouse Insight showing which content agents rely on and where knowledge gaps remain.
Read the full feature on KMS Lighthouse in KMWorld: KMS Lighthouse: The Knowledge Layer Behind Trusted AI Agents
About KMS Lighthouse
KMS Lighthouse is a global leader in AI powered enterprise knowledge management, providing organizations with the trusted, governed knowledge foundation needed to deliver AI speed service across every customer and employee touchpoint. The platform combines advanced AI search, generative AI content creation, and comprehensive enterprise integrations to help organizations achieve measurable business outcomes including reduced operational costs, improved customer satisfaction, and accelerated employee productivity.
Recognized as a Leader in the IDC MarketScape for Worldwide Dedicated Knowledge Management Solutions, KMS Lighthouse serves Fortune 500 enterprises across healthcare, financial services, telecommunications, retail, and public sector industries.
For more information, visit www.kmslh.com or request a demo at kmslh.com/book-a-demo
View the original press release, visit kmworld.com
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