KMS lighthouse provides a powerful all-in-one knowledge platform with an extremely fast Search Technology, addressing the broad range of customer-to-company connection channels. The KMS lighthouse suite of products provides a seamless customer experience across all care channels:
- self-service, like the company website or social media platforms,
- one-on-one time with customers,
- at contact centers,
- retail stores and
- field service, and even up to constantly addressing potential customers.
Give your employees the technological ability to provide answers, anytime and anywhere.