The Importance of Actionable Customer Knowledge White Paper

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KMS lighthouse provides a powerful all-in-one knowledge platform with an extremely fast Search Technology, addressing the broad range of customer-to-company connection channels. The KMS lighthouse suite of products provides a seamless customer experience across all care channels:

  • self-service, like the company website or social media platforms,
  • one-on-one time with customers,
  • at contact centers,
  • retail stores and
  • field service, and even up to constantly addressing potential customers.

Give your employees the technological ability to provide answers, anytime and anywhere.


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