Access the exclusive recording from the 2021 KM & Automation Summit. Hear from the KMS Lighthouse team, Kate Leggett, VP & Principal Analyst, Forrester, Chase Labrador of TechStyle, Tom Ronen of monday.com and a leading panel of knowledge management experts.
- KMS Lighthouse Leadership team share developments and trends in the knowledge management space
- How automation & AI impact the customer experience
- Implementing digital channels into the customer experience
