Tel Aviv, Israel – March 17, 2025 – KMS Lighthouse Limited, a global leader in knowledge management solutions, is honored to announce its inclusion in KMWorld’s 2025 list of 100 Companies That Matter in Knowledge Management. This prestigious recognition underscores KMS Lighthouse’s commitment to delivering innovative solutions that empower organizations worldwide.
KMWorld’s 100 Companies That Matter in Knowledge Management highlights organizations that have made significant strides in helping customers achieve their knowledge management goals. The selection criteria include innovation, adaptability, and the ability to meet the evolving needs of the knowledge management community.
KMS Lighthouse’s platform offers a comprehensive suite of knowledge management tools designed to enhance organizational efficiency and customer satisfaction. By providing real-time access to accurate information, the platform enables businesses to streamline operations and deliver exceptional customer experiences.
The success of KMS Lighthouse’s platform is evident in the achievements of its clients:
- The AA: Faced with challenges in their previous knowledge management system, The AA sought a solution that could serve as a “one-stop shop” for all their needs. KMS Lighthouse provided an intuitive platform with an offline mode, ensuring their team could access critical information anytime, anywhere.
- Payoneer: After implementing KMS Lighthouse, Payoneer achieved remarkable results, including an 86% adoption rate within the first six months and a 46% Net Promoter Score (NPS). The platform empowered Payoneer to enhance internal processes, streamline knowledge sharing, and drive employee engagement.
- lastminute.com: By partnering with KMS Lighthouse, lastminute.com significantly improved its operational efficiency, reducing average handling times by 76% and decreasing customer feedback management time from 22 days to just 4 days.
Sagi Eliyahu, CEO of KMS Lighthouse, commented: “Being recognized by KMWorld as a leader speaks volumes, and is another great sign of our dedication to innovation and excellence in knowledge management. We are committed to providing our clients with solutions that not only meet their current needs but also anticipate future challenges, ensuring they remain at the forefront of their industries. Furthermore, our strategic partnership with Microsoft assists us to bring Azure OpenAI services to improve user experience.”
This recognition by KMWorld reinforces KMS Lighthouse’s position as a trusted partner for organizations seeking to optimize their knowledge management practices and achieve operational excellence.
About KMWorld:
KMWorld is the leading publisher, conference organizer, and information provider serving the knowledge management, content management, and document management markets. KMWorld informs more than 21,000 subscribers about the components and processes—and related success stories—that together offer solutions for improving business performance.
