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eBook
Superior customer service leads to greater growth in revenue. That is axiomatic. However, what is superior service in…
eBook
Benchmark Portal and KMS Lighthouse partnered to survey leaders in the field of knowledge management
Blog
January 24, 2022
Knowledge management in retail delivers a competitive edge unlike many other solutions retailers rely on. It helps retailers…
Blog
January 18, 2022
The advantages of a hybrid team work environment are undeniable, including happier employees. For many companies, though, it’s…
Blog
January 5, 2022
How important is knowledge management in the banking industry? A short list of banking information includes interest fluctuations,…
Video
Live from KM World Connect, Burg Hughes of GE Healthcare and Benjamin Duffy of Unum share their success…
Video
In this special video, the CareMore team shares details on their KMS Lighthouse implementation story and overall decision…
eBook
An effective enterprise knowledge management system is paramount to cutting costs and saving time for any healthcare entity.…
Webinar
November 25, 2021
Download the recording of the November 2021 Forrester KMS Lighthouse Summit. The future success of customer service organizations…
Blog
November 15, 2021
Patient outcomes – in this era of digital data, we measure and compare patient outcomes at the local,…
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